Help DeskHelp Desk

If you encounter technical issues in using AFSCME's LaborLab such as registration difficulties, how to download the certificate, etc., please contact us with a detailed message and screenshot if possible to

If you have questions regarding the course content, or agenda etc., please contact the instructor of the course you are taking.

How to access certificates?

After completing the courses, you can download the Certificate of Completion. To find your certificates, go to Training in the top menu, then click on completed and you should see certificates with any completed course that offered a certificate. Note that not all courses offer certificates. If you have questions, please send us an email at

General Inquiries

For any other inquiries about LaborLab please contact us at