Responsible AI for Public Professionals

This two-part course provides public sector professionals with a comprehensive understanding of Generative AI (GenAI). Through hands-on activities and best practices, participants learn to use GenAI as a powerful companion to assist in their daily tasks while maintaining public trust and safety. The course covers the fundamentals of GenAI, its practical applications, prompt engineering techniques, risk mitigation strategies, and broader societal challenges. By the end of the course, participants will be equipped to harness the power of GenAI responsibly and effectively in their public sector roles.

Part 1: Using GenAI in Government

Through hands-on activities, this course showcases the pragmatic and practical ways Generative Artificial Intelligence (GenAI) can improve your day-to-day work life, along with the best practices to help you deliver better services to the public. This will enable you to make informed decisions about where and how to use GenAI in your role. By the end of the course, we want you to be able to understand what GenAI is and identify opportunities for you to use GenAI to help you do your job better.

Part 2: Understanding Risks and Building Resilience 

This course will address many of the challenges inherent in AI use. We will address the risks associated with these powerful tools, such as data privacy, hallucinations, and bias. This course also explores broader societal issues surrounding GenAI, including copyright, deepfakes, astroturfing, and the implications of private ownership.